English
Franche
Terms and Conditions for Zetu Market
Welcome to Zetu Market. These Terms and Conditions govern your access to and use of the Zetu Market platform, including all services, features, content, and transactions conducted through the website.
By accessing or using Zetu Market, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the platform.
1. Definitions
* Zetu Market”** refers to the website, platform, services, and management team operating the marketplace.
* User”** refers to any visitor, customer, buyer, seller, or person accessing the platform.
* Seller”** refers to any individual or business listing products or services on the platform.
* Buyer”** refers to any person purchasing or attempting to purchase products or services through the platform.
2. Eligibility
Users must provide accurate and complete information when creating accounts or placing orders.
By using Zetu Market, you confirm that:
* You are legally permitted to use the platform.
* The information you provide is accurate and up to date.
* You will use the platform responsibly and lawfully.
3. Marketplace Role
Zetu Market operates as an online marketplace connecting buyers and sellers.
Unless specifically stated otherwise:
* Products listed on the platform are provided by independent sellers.
* Zetu Market does not manufacture products listed by third parties.
* We may not physically inspect every product listed on the platform.
While we strive to maintain quality and trust, sellers remain responsible for:
* Product accuracy
* Pricing
* Availability
* Delivery commitments
* Product quality and legality
4. Orders and Payments
* All orders are subject to product availability and seller confirmation.
* Prices may change without prior notice.
* Payments must be completed using approved payment methods available on the platform.
* Zetu Market reserves the right to cancel suspicious or fraudulent transactions.
5. Shipping and Delivery
Delivery timelines may vary depending on:
* Seller location
* Customer location
* Product availability
* Logistics conditions
Zetu Market will make reasonable efforts to ensure timely delivery but cannot guarantee exact delivery times in all circumstances.
6. Returns and Refunds
Returns and refunds are governed by our Return Policy and Refund Policy.
Products may qualify for return or refund under conditions such as:
* Wrong item delivered
* Damaged item
* Defective product
* Non-delivery
Certain items may not qualify for return due to hygiene, customization, or other limitations.
7. User Conduct
Users agree not to:
* Use the platform for illegal activities
* Upload false or misleading information
* Violate intellectual property rights
* Attempt unauthorized access to accounts or systems
* Disrupt the operation or security of the platform
Zetu Market reserves the right to suspend or terminate accounts involved in misconduct or violations.
8. Seller Responsibilities
Sellers are responsible for:
* Providing accurate product descriptions
* Delivering products as advertised
* Complying with applicable laws and regulations
* Maintaining professional conduct with customers
Zetu Market may remove listings or suspend sellers that violate platform standards.
9. Intellectual Property
All website content including logos, branding, text, graphics, and platform design belongs to Zetu Market unless otherwise stated.
Users may not copy, reproduce, or distribute platform content without permission.
10. Limitation of Liability
Zetu Market shall not be held liable for:
* Indirect or consequential losses
* Seller misconduct
* Delays caused by external factors
* Technical interruptions or downtime
* Losses resulting from unauthorized account access
Users agree to use the platform at their own discretion and risk.
11. Changes to Terms
Zetu Market reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
12. Governing Law
These Terms and Conditions shall be governed in accordance with the laws applicable in Uganda.
13. Contact Information
For questions regarding these Terms and Conditions, users may contact Zetu Market through the official support channels provided on the website.
Zetu Market — Our Market. Our People.
